Last updated: 19 October 2026
1. Key Information
- Operated by: Crestony
- Legal form: Independent online shop - not a limited company, so there is no Companies House registration number
- VAT number: Available on request
2. Website Operator
Operated by: Crestony
Address:
22 Brookdale Road
Leicester, LE3 6PU
United Kingdom
This address is our trading and correspondence address. Orders are dispatched from Leicester.
E-mail: contact@crestony.shop
Phone: +447838802143
Customer service hours (UK time):
Monday to Friday: 9:00 AM - 5:00 PM
Saturday and Sunday: closed
3. Person Responsible for the Content of This Site
The owner of Crestony, at the address above.
4. What We Sell
Candles and home decor for UK customers: soy candles in glass, stoneware and terracotta vessels, unscented spiral taper and pillar candles, brass taper candle holders, a fluted glass hurricane lantern, a stoneware candle plate, amber glass tealight holders and a speckled stoneware bud vase.
5. Terms That Apply to a Purchase
Terms of Service - Refund Policy - Shipping Policy - Payment Policy - Privacy Policy - Cookie Policy
6. Complaints and Dispute Resolution
Please contact us first with any complaint. If we cannot resolve it, you may refer it to the relevant Alternative Dispute Resolution scheme or use the small claims track of the county court.
7. Liability for Links
Our pages may link to external websites. We are not responsible for their content.
8. Copyright
All content on this website, including product photographs, is owned by Crestony or used with permission.